FLAWLESS EPOXY: WARRANTY TERMS AND CONDITIONS.
 
The information contained herein represents the complete agreement for services between “The Customer” and FLAWLESS EPOXY. Any changes to the scope of work outlined in this agreement must be in writing by a written change order.
Due to uncontrolled Color Tinting from each color batch, colors, textures, patterns, and shading may vary from job to job and throughout larger commercial projects. Color and texture samples used by Flawless Epoxy are approximate only and may vary from the completed project.
Warranty: All Full Chip Systems including Polyaspartic Full Chip and Metallic Systems have a 15-year warranty not to chip, peel or delaminate from beneath car tires, also known as hot tire pick up. Any damage to the coating that is caused by movement of the underlying substrate i.e. concrete, joint material or other such underlayment (such as concrete cracking, movement of concrete, and joints expanding), improper use (such as chemical spills, battery or brake fluid spills or extremely harsh use), will not be covered under this warranty. Additionally, some Tires will leave an amber colored tire tread mark impregnated into the top layer of urethanes and polyaspartics, this is not covered under any warranty. Any Defects caused by Osmotic Vapor Blistering, moisture raising from concrete causing blisters and or defects are not covered.
All Repairs and or corrections will be for the defective area only unless deemed otherwise by Flawless Epoxy.
Due to the Natural Chemical Properties of Epoxy and Urethanes, any repairs and or corrections may not match the original work. Flawless Epoxy in the advent of Warranty work, will not re-install a brand-new flooring system to the entire floor due to surface colors and or chips not matching.
The portion of concrete that extends outside the closed garage door called the “Apron”, could also fade from sun. This is normal wear and tear and is non-warrantable. No warranty will be performed If customer drives on floor earlier than specified, leaving imprinted tire marks.
Flawless Epoxy’s warranty extends to the original buyer on record only.
All warranties do not transfer ownership and cease to exist upon property sale or transfer.
Surface Preparation: During Concrete surface preparation, the use of industrial diamond grinding machines creates residue dust or contamination. It is the responsibility of the customer to remove or cover sensitive items from contamination.
Concrete Cracks: Every attempt will be made to patch and or correct cracks deeper than 1/4 inch and wider than 1/8 inch in the concrete slab, however, Flawless Epoxy does not guarantee that these cracks will not reappear.
By giving Flawless Epoxy a credit card or credit card information, the customer is authorizing Flawless Epoxy to process credit card payments for services performed.
Customer agrees that additional charges may be added by Flawless Epoxy in the event that something was unforeseen, and that additional work needs to be performed to ensure proper installation. A written change order or correction to the estimate sheet will be presented and agreed upon before any additional work is performed.
Final Payment: Final Payment is to be made on the last day of installation after the job is completed. If Flawless Epoxy has not received payment in full, within 10 days after project completion, late fees and a prelien notice will be initiated.
Dry Times and Procedures After Install:
After your new epoxy flooring system has been installed, please allow 1 complete day after the install date before items back on floor. This includes Garbage Cans, Boxes, Light Weight boxes and Tools. In colder weather below 60 degrees please wait 2 to 3 days before moving storage items back in.
Vehicles can be parked in Garage after 5 full days of cure time after the completion date. When using our Polyaspartic topcoats vehicles can be parked in garage after 3 full days after completion date. In colder months please wait 1 to 2 additional days for full cure.
Cleaning Instructions.
Epoxy Floor surfaces can be cleaned with just hot water and a mop or squeegee. Mild Cleaners can also be used to clean as needed. Please use cleaners such as:
Fantastic
Simple Green or similar mild floor cleaner.
DO NOT USE:
Citrus based cleaners
Vinegar
Any type of abrasive cleaners
Floor Scrubber with aggressive pads

We Appreciate your business and hope you enjoy your new Epoxy Floor.



DISCLAIMER

THIS EXPRESS LIMITED WARRANTY IS THE ONLY WARRANTY GIVEN BY FLAWLESS EPOXY WITH RESPECT TO THE SERVICES, PRODUCTS, AND MATERIALS PROVIDED UNDER THIS CONTRACT. FLAWLESS EPOXY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, AND HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WHETHER STATUTORY OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Flawless Epoxy’s liability to consumer purchaser on any claim for loss or damage arising out of, connected with or resulting from the contract of sale, or the performance or breach thereof, or from the design, manufacture, sale, delivery, installation, service, or floor coatings provided hereunder shall not exceed the price to consumer purchaser of repair or replacement of the defect. In no event shall Flawless Epoxy be liable for special or consequential damages including, but not limited to, injuries to persons or damage to property, loss of profits or anticipated profits, or loss of use of any property.